Checkout & payments
Fast front-of-house sales, receipts, refunds and a reliable transaction record.
Velo Pulse · A Brightside venture
Retail operations software designed around the real pace of cycle shops—from the first sale to the finished service, and every stock movement in between.
Built inside retail
Velo Pulse is being shaped alongside Cycle Fix London and Cycle Parts Shop. That keeps development focused on real jobs: serving customers, managing workshop capacity, tracking stock, buying well and fulfilling orders accurately.
The first focus is independent cycle retail. The aim is a calmer, clearer operation—not more software to manage.
Illustrative interface—not live customer data.
Connected operations
The capability set grows from live retail needs. These are the core areas currently shaping the platform.
Fast front-of-house sales, receipts, refunds and a reliable transaction record.
Bookings, job cards, bike history, estimates, approvals, payments and collection.
Live availability, locations, transfers, receiving, adjustments and audit trails.
Supplier orders, deliveries and clearer decisions about what to buy and when.
Messages and service context kept together, so the team can respond with confidence.
Products, availability and customer orders connected to the same retail operation.
Product principles
The platform is still being developed. These principles decide what belongs in it and what does not.
Sales, service, stock and customers should not disagree with each other.
Teams should see what needs action without hunting through the system.
Workflows must hold up at a busy counter, on the workshop floor and in dispatch.
A store should be able to add locations, channels and services without starting over.
Pilot path
Early pilots will be carefully scoped. The aim is to understand the retailer first, configure the right workflows and support a controlled launch.
Map the store, people, systems and real operational pain points.
Select the capabilities and data needed for a focused first deployment.
Train the team, migrate carefully and stay close through the changeover.
Use feedback and operational evidence to refine the setup over time.
Early conversations
Tell us how your store works, where the friction lives and what a useful pilot would need to prove.